Privacy policy

Privacy Policy

This Privacy Policy explains how www.bagguys.com.au (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, browse, or make a purchase from the Site.

1. Information We Collect

When you use our Site, we collect certain details to help us provide and improve our services. This may include:

Device Information
Examples: web browser version, IP address, time zone, cookie data, browsing behavior, and interaction with the Site.

Purpose: to display the Site properly, monitor performance, and improve functionality.
Source: collected automatically using cookies, log files, web beacons, tags, or pixels.

Shared with: our platform provider (Shopify) for processing and analytics.

Order Information
Examples: name, billing and shipping addresses, payment details (such as credit card information), email, and phone number

Purpose: to process and deliver your orders, provide confirmations, handle customer service, screen for fraud, and (if opted-in) send marketing communications.
Source: collected directly from you during checkout or communication with us.
Shared with: Shopify, our sales channels (Google, Facebook), and shipping and logistics partners.

2. Minors

Our Site is not intended for users under 16 years old, and we do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request its removal.

3. How We Use Your Information

We use your information to:

  • fulfill and manage orders;
  • communicate with you about your purchase, returns, or inquiries;
  • improve our website, products, and services;
  • keep you updated on new products or offers (if you’ve opted in);
  • comply with legal obligations and protect our rights.

4. Sharing Your Information

  • We may share your personal information with:
  • third-party service providers that assist with order processing, delivery, and marketing;
  • legal or regulatory authorities when required by law.
  • We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and understand how you interact with our Site. These technologies help remember your preferences, analyze website traffic, and customize content.
You can manage cookies through your browser settings. Blocking cookies may affect how the Site functions. For more details, visit www.allaboutcookies.org.

6. Targeted Advertising and Analytics

We may use your information for targeted advertising and analytics. For example:
We use Google Analytics to understand how customers interact with the Site. For more on how Google uses your data, visit Google Privacy Policy. To opt out, visit Google Analytics Opt-out.

We may share usage data with advertising partners to show relevant ads.
To manage your ad preferences, visit:
Facebook Ads Settings
Google Ads Settings
Bing Ads Settings
Or visit the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

7. Do Not Track

We currently do not respond to “Do Not Track” signals, as there is no industry standard for compliance.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

9. Contact Us

For any questions, concerns, or complaints about our privacy practices, please contact us at:
BagGuys Pty Ltd
10 Lancaster Street
Ingleburn NSW 2565
Australia
Email: info@bagguys.com.au

Last Updated: 31 May 2025